Senior Customer Service Officer
Ahadu Bank · Addis Ababa
Senior Customer Service Officer
Company: Ahadu Bank
Employment: #fulltime | #permanent
Place of Work: Addis Ababa
Deadline Date: October, 23/2026 (7 days left!)
Job Description
A Senior Customer Service Officer is responsible for driving the overall branch's performance by overseeing customer service, business development, digital banking, and foreign currency earnings, and managing branch-wide operational activities to ensure efficiency and compliance. Develops and implements operational plans and budgets.
Qualifications and Requirements
• Education: BA in Accounting, Accounting & Finance, Banking & Finance, Business Management, Economics, Management, or a related field.
• Experience: 5 years of experience in the banking industry, including 2 years as a Customer Service Officer II or related position.
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